Custom AI

Automation and Strategies that Transform
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Custom AI

Automation and Strategies that Transform
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AI Agents forAutomation:

Wigilabs develops autonomous AI agents designed to automate complex, multi-stage processes, streamlining tasks requiring coordination, real-time data analysis, and decision-making. These agents integrate with existing enterprise systems (ERP, CRM, logistics platforms) and are customized for specific industry needs, such as agriculture, retail, manufacturing, and logistics. They can manage orders, customer support, inventory monitoring, and route optimization, reducing human intervention and boosting efficiency.

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Key Features:

"AI agents aren't the future — they're the now."

— Wigilabs Team
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AI in Action:
Real Cases, Extraordinary Results

Learn how our intelligent agents are transforming key processes like sales, ordering, and customer service to increase efficiency, reduce costs, and accelerate growth.

Sales Agent

Automates and optimizes the sales cycle with an AI agent that engages prospects from a lead database. It personalizes conversations, sparks interest, schedules appointments with human sales reps, or guides customers to complete purchases, integrating with CRMs and payment platforms. Increases conversions by 20% and reduces closing time by 30%.

Order Management Agent:

Automates online order management by coordinating deliveries, optimizing real-time inventory, and integrating with logistics and management systems. Reduces errors and speeds up deliveries by 25%, enhancing operational efficiency and customer satisfaction.

Customer Service Agent

AI agents manage customer inquiries 24/7, resolve common issues, and escalate complex cases to human agents. Using NLP, they understand queries and provide personalized responses.

LexAI

AI Agent for Law Firms: Developed by Wigilabs, LexAI provides 24/7 automated legal support for law firms. It uses NLP and a customized legal knowledge base to answer common queries, offer initial guidance, and refer complex cases to human lawyers. Integrated with CRMs and document management systems, it adapts to local regulations, reducing basic inquiries by 65% and improving client satisfaction by 30%.
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Agent Development Methodology

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Needs Analysis

Evaluate business processes to identify automatable tasks.

Agent Design:

Create an AI model based on LLMs and reinforcement learning, tailored to the use case.

Integration and Testing

Connect with existing systems and conduct pilot tests to validate functionality.

Deployment and Training

Implement the agent and train your team for oversight.

Ongoing Support:

Monitor, update, and optimize the agent based on feedback.

Key Benefits:
Wigilabs delivers highly customized AI agents, precisely designed to integrate seamlessly with legacy systems and adapt to each client’s unique needs, optimizing workflows with tailored solutions.
Operational Efficiency:

Automates repetitive tasks, freeing human resources for strategic activities.

Cost Reduction

Lowers operational costs by 20-30% by minimizing errors and processing times.

Enhanced Decision-Making

Provides real-time insights for agile management.

Competitiveness

Keeps businesses ahead in an automation-driven market.

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AI Strategy Consulting

Service Description: Wigilabs provides strategic AI consulting, guiding medium and large enterprises in effectively adopting AI solutions, from identifying use cases to implementing and scaling projects. This includes planning, technology assessment, training, and ethical governance aligned with regulations like the EU AI Act, ideal for companies lacking internal AI expertise.

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Key Features:

  • AI Maturity Diagnosis: Assess the company’s current state in terms of data, technology, and human capabilities.
  • Use Case Identification: Analyze processes to determine where AI can deliver the most value (e.g., automation, personalization, prediction).
  • Strategic Roadmap: Detailed plan with phases, milestones, and KPIs for short- and long-term AI adoption.
  • Customized Training: Programs for technical and non-technical teams, focused on AI use and oversight.
  • AI Governance: Develop ethical policies, system audits, and tools to ensure transparency and regulatory compliance.
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Wigilabs AI Strategy Consulting Methodology:

Initial Assessment

Conduct stakeholder interviews and infrastructure analysis to understand needs, goals, and technological constraints.

Gap Identification:

Diagnóstico detallado para detectar deficiencias en datos, procesos, capacidades técnicas o habilidades del equipo que puedan obstaculizar la adopción de IA.

Opportunity Mapping:

Identify high-impact processes for AI, prioritizing use cases with the greatest ROI.

Strategy Design:

Create a tailored plan with recommended technologies, such as open-source models (Llama) or platforms (Azure AI).

Guided Implementation:

Support pilot projects with adjustments based on results to ensure success.

Monitoring and Optimization

Conduct periodic audits to measure impact, identify improvements, and ensure alignment with strategic goals.

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Key Benefits

Wigilabs stands out for its practical and accessible approach, offering large and medium enterprises in emerging markets customized and ethical AI solutions, combining technical expertise and governance.

Effective Adoption

Reduces the risk of failed projects by aligning AI with strategic objectives.

Comprehensive Training

Empowers teams to manage and scale AI solutions.

Regulatory Compliance

Ensures implementations meet global regulations, avoiding penalties.

Clear ROI

Maximizes AI value by prioritizing high-impact use cases.

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